FAQS

Do you offer free shipping?

Yes. We provide FREE Shipping on all orders across India with no hidden delivery charges.

Are your products made with premium fabrics?

Yes. We carefully select quality fabrics to ensure comfort, durability, and a premium look for everyday wear.

What materials do you use in the Old Money Collection?

We use premium, carefully selected fabrics that emphasize timeless luxury and comfort. Our collection features premium blended linens, organically grown cotton, 100% viscose solids, silk-cotton blends, and structured premium cotton velvet shackets.

How should I care for my linen and premium blend clothing?

To maintain the precise, hand-finished stitching and fabric quality, we recommend washing gently in cold water with mild detergent and hanging to dry. Turn structured garments like shackets and knits inside out before washing.

Is our clothing made with sustainability in mind?

Yes. At East West Essentials, we focus on creating pieces with comfort, quality, and long-term wear in mind. Our goal is to offer clothing that feels beautiful, lasts beyond one season, and can be styled again and again.

What if I'm unsure about sizing?

If you are between sizes or prefer a more relaxed fit, we recommend sizing up. You can also check the size chart on the product page before ordering to choose the best fit for your body and comfort.

How can I return my order?

If your order is eligible for return, simply contact our support team with your order number and we will guide you through the return process. Items should be unworn, unused, and in their original condition.

How can I track my order?

Once your order ships, you will receive a tracking email with your tracking details. You can use that link to follow your package until it arrives.

Is my payment secure?

Yes. Your payment is processed securely through trusted payment providers. East West Essentials does not store your full card details, and all transactions are protected through secure checkout technology.