East West Essentials

Contact Us

Need help with an order, return, exchange, delivery, or product question? Reach out to our support team using the contact details below or send us a message through the form.

Company Name: East West Essentials GST: 24EPFPK5251B2Z9

Business Hours

  • M Monday - Saturday 10:00 AM - 8:00 PM (IST)
  • S Sunday Closed

Customer Support Response Time

  • 24 Email Within 24 business hours
  • P Phone Support During business hours
  • WA WhatsApp Support Within 2-6 business hours

Send Us a Message

Fill out the form below and our support team will get back to you as soon as possible.

Helpful Links

Find important information about delivery, returns, refunds, and your current order status.

Shipping Policy View shipping timeframes, processing details, and delivery information. Return Policy Read our return, exchange, refund, and eligibility information. Track Your Order Check the latest shipping and delivery status of your order.

FAQS

Is our clothing made with sustainability in mind?

Yes. At East West Essentials, we focus on creating pieces with comfort, quality, and long-term wear in mind. Our goal is to offer clothing that feels beautiful, lasts beyond one season, and can be styled again and again.

What if i'm unsure about sizing?

If you are between sizes or prefer a more relaxed fit, we recommend sizing up. You can also check the size chart on the product page before ordering to choose the best fit for your body and comfort.

How can I return my order?

If your order is eligible for return, simply contact our support team with your order number and we will guide you through the return process. Items should be unworn, unused, and in their original condition.

How can I track my order?

Once your order ships, you will receive a tracking email with your tracking details. You can use that link to follow your package until it arrives.

Is my payment secure?

Yes. Your payment is processed securely through trusted payment providers. East West Essentials does not store your full card details, and all transactions are protected through secure checkout technology.